Dom Collier
VOICE OVER ACTOR
FILM & TV ACTOR
STAGE ACTOR
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WHAT I'M DOING NOW
DIGITALly, SECURely & creatively
I'm an experienced digital entrepreneur, business and security consultant.
I have assisted numerous businesses to transform themselves into sleek, agile, automated and secure, customer-centric agents.
Over the past 20+ years, I have had the privilege of working with some of Australia's most iconic businesses and government agencies, as well as exciting startups, and SME's.
I have consulted successfully on digital and physical security as well as process automation.
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WORK-HOME-LIFE
Security
After working my way up in the security field, I began my own security company at 24, by 30 it had grown to a training academy and 2 companies. By 45 when I sold, the ASAP Group was a National network of Security Professionals with such High Value National Clients as The WesFarmers Group (Coles, Officeworks etc) and Government Departments such as the High Court and Federal Court of Australia Where we were incumbent for over 17years. Even as a young Security Professional, I was trusted to protect such events as Millenium NYE Party @The Rocks /Circular Quay, Olympics, Royal Visits etc. Security is now, nearly 3 decades later, in my DNA.
change management
I have spent the past 5 years leading internal and partner digital programs and change teams for Business Software Design and their strategic partners.
Where my customers needed it, I became responsible for building and managing cross-functional teams to better leverage their resources, improve their CX and create greater synergy with their strategic outcomes.
I quickly became a skilled Agile Leader and Scrum Coach as I led my Customers successfully through the disruptive change process we engineered.
software Development
I have been developing Software for over 20 years , yes ... I am a Y2K Bug survivor! :-)
I realised whiteboard rosters and excel sheets just weren't the most efficient use of resources. In order to create margins in a price-driven Security Industry, I needed to create leverage. Do more than my competitors, with less.
I refused to succumb to dropping wages as this would remove my point of difference for my Gold Level Security Service, where we provided "Executive Security Professionals" not "Guards", and in doing so, my suits
I began developing software, which didn't exist at the time, to Systemise and Automate much of our Rostering, which required 6 Managers to Roster 240 personnel.
Automating rostering was a huge success, with benefits including fewer resources, fewer errors, faster response times, less overtime and better suitability, equality and fairness.
I became obsessed with systemising and automated EVERYTHING, from Recruitment, Induction, Training, Performance Management, Invoicing, Payroll, Time and Attendance, Reporting, Compliance, Risk Assessment, there was not one area of the business that wasn't improved and automated to the same incredible & reliable results.
A red-letter day for us, was when we invited our customers to join in. We had waited so long for the world to become comfortable with technology so we could finally add this missing piece to our puzzle.
Our Customers became our software's biggest fans, knowing they could book, check and change services at the click of a button gave them the control they never thought they could have. Customers would book the services, the bots we wrote would not only fill them, but the bots also checked on team arrivals, updated their training, posted messages between client, management and staff, allowing for instant reporting, tracking and issue management.
Transparency became our new mantra, everything our team could see, our management could see, and the Customer could see ... LIVE.
With that level of automation, expansion was inevitable and painless, adding new businesses and territories to the group happened every few months until we were a National Group and really making the ponderous and primitives in the industry hate us!
By 2013 I had automated the business to a point of diminishing returns. My development team was the largest of any department.
The businesses were lean to the point where many insterstate offices were locked most of the time as nearly all tasks were automated and customers had everything they needed online.
In 2016 I received an offer for the business from a Japanese Investment Group that were looking for completely automated businesses (they do love a good robot over there!).
I took stock and realised I had spent the past decade or more in software and business development and now there was actually nothing left for me to do. So I took the offer, but kept the code, with a view to preparing it for the open market.
Business Software Design was born with 1 main purpose, to bring BARK (Business Automation & Record Keeping) Platform to the masses, starting with our very jealous rivals in the security industry.
automation
I have been lucky enough to work with startups to large organizations and Governments. I offer the same level of consultancy for any type of organization. I begin by getting a thorough grasp of the Customer Journey and then making that as robust, consistent and comfortable as possible.
My passion is assisted living robots, I was developing a line of security & concierge robots in China prior to recent "events". It will always be a hobby and I hope to return to it someday.
FAMILY
I have a fantastic family at the centre of my universe.
Any success I have is due to the desire to provide for them.
I feel very blessed in my life and take nothing for granted.
The Dog and Chooks are not shown here, but they know they're important too.
FUN
I have a passion for riding the Phillip Island track on my Ducati 916SPS, which I ride down whenever I can to de-stress??
It may sound odd to think sliding around Stoner corner at +200kph on a tyre-edge is DE-stressful ... but it is!
Philanthropy
I really enjoy the feeling I get when I help others and try to make the most of my opportunities to do so.
Last year I grew my hair, shaved it bald and donated the hair to cancer sufferers. We registered as Emergency Foster Carers for kids in urgent need of a bed for a night or week.
I sponsor African families and would one day like to fund and support a community and provide them with a school in Malawi.
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WHAT CRITICS SAY
stephen L
High Court of Australia, Federal Court, NSW Supreme Court
"For nearly 20 years, we relied upon Dom to create, adapt and adopt the security and risk management framework - plans and policies for the Sydney Courts."
Helen W
International Packaging Ltd
"Dominic's approach is incredibly positive. A great person to work with. His knowledge of business pain points and how to automate them was key to our business's turnaround."
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LET'S GET IN TOUCH
I'M WORKING FROM HOME